COMPANY OVERVIEW

Bespoke Marketing is a digital creative marketing agency located in Ho Chi Minh City, Vietnam. With the slogan: “TRUSTED LOCAL PARTNERS WITH GLOBAL QUALITY” we had serving more than 50 brands both domestic and international in the Vietnamese market. Our expertise lies in crafting end-to-end professional marketing and branding activities for businesses, with unique and integrated performance marketing solutions from the special combination of performance marketing and strategic planning to unlock brands’ true potential and its sustainable growth.

POSITION SUMMARY

As an E-commerce Specialist at Bespoke Marketing, your role involves implementing digital performance and e-commerce tactics to operate Client’s Brand Stores on popular ecom platforms at Vietnamese market (Lazada, Shopee, Tiktok shop,…). Also reporting progress and proposing new solutions to clients.

SCOPE OF WORK

  • Implement digital ads on/off site for Brand Stores on E-commerce platforms (Shopee, Lazada, TikTok Shop,…).
  • Consult & Optimize product listing, sales tactics, develop Media Plans, and strategize Product Plans on E-commerce platforms for Clients.
  • Drive Traffic to Brand Stores through activities like Keyword bidding and participation in platform campaigns.
  • Collaborate with Media teams for traffic enhancement.
  • Optimize Metrics such as CTR, Conversion rates, and ROAS.
  • Report progress, propose solutions to clients, and manage key accounts effectively.
  • Oversee task correctness, generate reports on purchasing trends, and maintain merchandising standards.
  • Handle internal and external issues promptly, ensuring a positive example of behavior at work.
  • Resolve complaints, ensure compliance with budget and time requirements.
  • Propose innovative ideas for sales enhancement and improved customer experience.

BENEFITS

  • Competitive salary range with yearly & quarterly incentives and 13th-month salary.
  • Health insurance
  • 03-06 Months each salary review
  • Birthday gifts; New year gifts; TET Lucky Money.
  • Holiday; Company trip; Year End Party; Company Birthday.
  • Quarterly, Yearly Recognition Gifts & Awards.
  • Transparent career path with attractive Learning & Development programs for each level.
  • Young, proactive, aggressive working environment. Always have “the bigger shirt” to maximize and optimize your capacity.

JOB REQUIREMENTS

  • Minimum of 2 years of experience in the same position.
  • Bachelor’s degree in any major.
  • Work closely with ecommerce platforms for strategic purposes.
  • Familiarity with the E-commerce retail environment.
  • Experience in customer service and retail management.
  • Knowledge of online technologies and their impact on customer and business benefits.
  • Experience in managing operational teams and enhancing business processes.
  • Ability to build relationships with relevant teams regarding delivery processes.
  • Proficient in Microsoft Office, particularly in Excel.
  • Proficiency in English.

CONTACT & APPLY CV via Mail: talent@bespokemarketing.asia